Who is (y)our Customer Service Manager?
My name is Karen Meulemans, I am 27 years old and as the customer services manager for i.materialise, I try to help all of you with your 3D printed projects.
I have spent the past 5.5 years at Materialise, working in different departments and gaining a wealth of experience.
I started as project manager in a business unit devoted to 3D printing designs sent to us from companies, artists, architects, etc, and while there I first came in contact 3D printing technology. Immediately, I became fascinated with the results that came out of the printers and the endless possibilities they opened up. However, most of the models I saw there were industrial models used as prototypes, functional models, concept models, models used for photo shoots…
After 2.5 years I moved to the production side of the unit as a project engineer. It was then that I had the opportunity to spend even more time on our shop-floor.
My next function within Materialise was as a quality engineer for our orthopaedic unit. There, I had the chance to come in contact with another application of 3D printing: medicine. In this unit, laser sintering is used to print guides that are used during operations. This is possible thanks to Materialise’s software and 3D printing technology.
One year later, I moved to i.materialise to start working as a customer services manager. The knowledge I gathered during my previous jobs is very useful when it comes to helping you out with your projects. I love to see your creations come to life and I like to be on the shop-floor to see the results of your creativity. That’s why I hope to see much more creative work become touchable.
In my free time I like walking my dog, swimming, and doing aerobics. At the moment we (my husband and I) are also spending a lot of time decorating our home as we’ve moved into our new home and still have a lot of work to do. Friends and family are also very important and therefore, I like spending time with them.
If you have any questions, please feel free to ask. Our customer services team is ready to help you! You can contact us via contact@i.materialise.com
