Free Shipping trial
Over the past months we’ve been actively looking for your feedback. We’ve used the information to improve our site and to come up with new ideas for the future. One of the suggestions we received several times was that we would have more orders if we offered free shipping. Currently we have a “perfect” pricing system. With this system we calculate the correct price for every part. We do this want to be fair and exact. With free shipping, in the final analysis everyone will be subsiding the New Zealanders. So intuitively this has felt “off” to us. But, if customers and community members continue to tell you that this would lead to more orders we’d be stupid not to try it.
So for the next four weeks we are offering free shipping on all orders, anywhere. After the four weeks we will analyze the costs and look at if this increases our orders and makes you happier. We will also then revisit this test with our community and ask you what you thought about it. If the numbers add up and you are satisfied with free shipping we might continue the trial. If not, then we learned from the experience. Keep your suggestions and ideas coming and enjoy Free Shipping from i.materialise from today until March 15th!
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Photo is Creative Commons, Attribution Jerry.
