Two Missing Items on an order

I received an order and not very happy as there are 2 missing items, on the order and one for the larger items finishing has a slight crack in the crease, had a very very tight deadline on a project, now in jeopardy of missing.

Hello Damiola,

Could you please specify the order number through our contact form:https://i.materialise.com/en/contact
Please also provide us with the pictures of the “cracked” parts.
This will help us to see the issue more clear.
Thank you in advance.

Kind regards,
Anna