Wrong dimensions calculation of the CAD

#1

Hello,

I uploaded 8 files but for 4 of them, the calculated dimensions are wrong (an then the price).
The good dimensions are 5.00 x 300.00 x 220.00 mm but for the 4 parts calculation results is 5.00 x 300.00 x 220.00 mm.
I tried to modify the CAD files and export them again but that did not fix the problem.

Could I send the CAD to someone in order to check where the problem is ?

Thanks in advance,

Regards,

Brice

#2

Hello Brice,
According to the information you have provided there is nothing wrong with the dimensions.
There must be a mistake from your side.
You may contact us using the contact form: https://imaterialise.helpjuice.com/contact-us
Could you please also indicate the material and the finishing of your models.
Best regards,
Anna