Weird preview and weird scale

#1

Hey hope you’re doing well.
I tried to upload my first models yesterday and I had several issues. On the preview, the models looks weird, polygons looks wrong (some artifact or triangles). The scale is also wrong all the time compared to my 3D software (Blender). I’ve never had any issue with other website for 3D print and I would like to know how to fix those issues? I really want to work with i.materialise since it’s European based…

Thanks in advance.
C.

#2

Hello,

Thanks for highlighting this issue you faced.
Could you please reach out to us directly via this form?

We will check your files and see what can be done. There could be several reasons where common ones are related to models resolution, errors in the design or file exporting settings.

Regards,
i.materialise customer support