According to the tracking information something went wrong with the shipment of my order. tracking says it was delevered in belgium today, but i´m in austria.
my order number is IMC107810
please help as i need this parts.
thank you, martin
Was my order returend to materialise?
Hi Martin,
No worries.
We are having a hiccup in our tracking software.
The tracking you got was an intercompany shipment from our Polish production unit to HQ in Belgium.
The parts will be shipped to you today , if not, tomorrow.
Sorry about that…
Wim
Thanks for the enlightenment
Did it ship now and can i please get a tracking number for ot?
Hello,
I will ask my colleague Tetiana that she will give you more information about this order.
Have a nice day.