I placed an order at the end of August and was given an order confirmation number that starts with the letters “IMC”
I haven’t received the order and tried to submit a query via the website contact form, but it says the order number is not recognised.
Is there any other way to get a status update on my order?
Hi Leejo8,
Did you place this order under the email account you used here in the forum ?
Do you have the exact order confirmation number ?
Can you send this in a private message ?
Wim
Hi. How do i speak to someone to get help please?
Hi Gavin,
Please send your email through the contact form: https://imaterialise.helpjuice.com/contact-us?contact_query=Please%20enter%20your%20question
We will get back toy you.
Thank you.
Best regards,
Anna