Problems uploading images to my shop

I tried to scale my photos with Paint, even smaller than the maximum allowed, but I absolutely can’t load them … why ???

Hello Stefano,

Bad to hear about this inconvenience.
We’ve just emailed you to get more details on this nuisance and see where the issue could be coming from.

Looking forward to your reply.

Regards,
i.materialise Customer Support

Hi Ivan thanks for the reply!
I don’t know how but the next day I managed to upload the photos correctly … I don’t know what the problem was anyway now everything works! Thank you

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