Polyamide priority size restriction changes?

#1

Hello,
I purchased a polyamide priority print about a week ago for a model measuring 114.00 x 30.25 x 75.00 mm. I was looking to re-purchase the same model but now the priority service is not available. The message that appears says that the model is outside the size restrictions for the service. Did the
200 x 150 x 150 mm (priority) size restriction get changed to smaller dimensions? Will they be moved back to the 200 x 150 x 150 mm size in the near future?

#2

Hi Joe,
Yes, we reduced the size for priority orders to 100x100x100 due to a high workload for the priority service.
I will be restored at 14h00 CET to the default values

We are working on a system that will keep the default sizes but increase the leadtime if the order does not meet the normal lead time in case of a high workload.

Sorry about that.

Thanks for asking as our system should be improved to give a more clear message in these situation.

Regards,
Wim