Order IMC211480 - problem

Hello- i got a note that the order is cancelled due to thickness problems.
i need to know where the problem is ???
i have printed the exact same file for gold casting with no problem so I need to understand the exact places with the problem
please reply ASAP

Hi Yuval,

We have already sent an email to you with clarifications.
If you still have any further questions, please let us know.

Best regards,
Anna

i think you have a problem with your software. none of the thickness is 0.3, not even close.
i have already printed this in wax and casting in silver as test…
please check again.