Introducing minimum order value

In 2019, we are working to increase the efficiency and sustainability of our business.
In order to streamline our production processes and provide you with better service, we will be introducing a minimum order value of 30€ / 25 £ / 35$ (excluding transport and tax) from January 16 onwards.
This means that although we will still accept orders under 30€, an extra charge will be added until it meets the minimum order value.

In my case your minimum order value means that I will no longer be able to sell my product.
It’s set at less than 20 EURO and I already sold 56 of them.
A minimum price of 30 EURO will force me to close my shop.

I’m very disappointed…
Alex.

1 Like

Hi Alex,

We’re extremely sorry to hear that. We introduced the minimum order value to ensure a more streamlined production process, and also to ensure that our production remains sustainable. I have flagged up your situation with our support team, and hopefully you will be able to find a solution.
Kind regards,
Stephanie