I’m debating starting a new order but before I do, I’m concerned about the current situation there.
Given an order takes 2 weeks to print in resin, what is the current situation in the i.materialise part of the world?
Are you expecting to be closed at some point or have you seen any problems with shipping out?
Current situation
Hello,
Thanks for the question. At the moment we don’t experience any hold ups with production since particular measures has been taken to move on continuously. Thus we are not planning to close and doing our best to ship orders on time. However the situation with the carrier may not be stable and some areas of certain countries are indeed affected. Unfortunately due to the situation being unpredictable we are not able to foresee any changes in future. Current situation of EU impacted deliveries is shown here: https://www.ups.com/be/nl/service-alerts.page?id=alert1
Appreciate your understanding in this matter.
Regards,
Ivan
i.Materialise customer support
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Good to know, thanks.
Now to finish the model so I can send it on. 