Hello
I just opened a shop and am looking around in the settings, no problem there, all pretty straight forward.
But there is one thing I can not figure out, that is changing the URL of the shop.
When you open your shop the URL is automatically generated by I materialise.
But now I want to change it to an URL of my own choice.
I know I can change it only one time, but how and where??
Thanks for your time.
Eef
Hi eef7260,
Did you check the page https://i.materialise.com/en/profile/shop-settings at the bottom ?
regards,
Wim
Hi Wim
Yes i did , and looks like this.
Current URL /en/shop/designer/current shop name
WARNING: you can change your i.materialise URL only once.
I never changed my name so far , so i would like to do it now.
Still cant figure out how , no button , nothing.
Should i try another browser , or am i missing something ?
Eef
Hi eef7260,
you should see this
if not, provide me with the current and desired name and I will check if we can adjust it for you
regards,
Wim
Hi Wim
Thanks for your time , that’s not what i see.
The part with new URL is missing for me , wrong browser ?? , i tried both crhrome and firefox.
Current url : https://i.materialise.com/en/shop/designer/eef-g
Desired url : https://i.materialise.com/en/shop/designer/eef7260
Ps very pleased with the printed parts 
Eef
Hi Eef,
Since your i.materialise URL can be changed only once, the URL editing field is removed after the URL is changed.
Looks like you’ve changed your URL once in the past and it’s not possible to edit it anymore.
Hi
Ok pitty there can’t be done anything about it.
Still pretty sure i never changed it , it was generated by I materialise and that’s it.
But what about Wim’s offer to change it ?
Eef
Wim’s out of the office currently. Maybe he’ll be able to look into it once he returns and change it manually in the system, but I’m not sure about it.
Hi
Ok thanks , I wait patiently for Wim’s reply.
Eef
Hi eef7260,
The url was adjusted last Friday.
My apologies it took so long due to my holidays.
Please check.
Regards,
Wim
Hi Wim
No problem at all , everyone needs a holiday.
Thanks for the great service.
Eef
Hello wim.verstraeten!
Since this is my first forum post and I am on trust level 0 I am unable to contact you via DM.
I am joining this discussion because I am also in the need of a second URL change. I matched my URL with the branding I wanted to sell my jewelry with. Unfortunately, I stumbled upon another online marketplace where someone already is selling jewelry under that same branding name.
So I would like to make a minor adjustment to my custom URL. Could you please help me out?
I am sorry for the inconveniences.
Best regards,
Florentin
Hi Florentin,
Wim is not following up the forum discussion as close as we do, but if you can give me the old URL and the new you would like to have, I can pass the information to him and ask him to check and change it for you. Is that agreeable? Kind regards Lizy
Hello Lizy!
Thank you for replying. My old URL is:
https://i.materialise.com/de/shop/designer/flokt
… and I would like to change it to:
https://i.materialise.com/de/shop/designer/flookt
I hope that’s alright. Thank you for helping me out!
Best regards,
Florentin
Hi Florentin, no problem. I suppose your e-mail address is florentin.hartl{at}gmail.com. I will let you know when it’s changed and will immediately launch the request to our IT department. Best regards Lizy
Thank you very much!
Best regards,
Florentin
