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Privacy Policy

Your privacy is important to us.

To better protect your privacy we provide this privacy policy explaining our online information practices and the choices you can make about the way your personal information is collected and used.

This privacy policy applies to all personally identifiable information collected or submitted on the i.materialise.com web site (the "Site"). To make this privacy policy easy to find, we make it available on our homepage. Although the Site provides links to third-party web sites, they are not covered by this privacy policy. i.materialise assumes no responsibility for the privacy or security of information you provide to any third party through linked web sites or any other means.

By using the Site, you agree that you have reviewed and understood our Terms and Conditions and this Privacy Policy to your full satisfaction, that you accept and are subject to our Terms and Conditions and this Privacy Policy, and that i.materialise is permitted to use your personal information as set forth below.

1. What personal information do we store, and for which purpose?

During the ordering process, personal information is requested to obtain the most complete contact information for administration of your account, for contacting you in the course of processing your order and all your questions relating thereto, for delivering the product and informing you of any changes in the functionality and services of i.materialise. Further, your information may help us in identifying needs for additional content and functionality, developing such content and functionality and thereby improving the services and products we provide.

2. Transfer to Unrelated Third Parties

Access to personal information by third parties may occur, but will only be given in case this is needed for the execution of services for you. Other circumstances where your personal information is transferred, may be if we would sell our business. In such circumstances, personal information in our databases may be included among the transferred assets.

Any third party to whom personally identifiable information is transferred, will be requested to adhere to specific obligations of confidentiality.

3. Access, change or request for removal of your personal information

You can have corrected, amended, or deleted the personal information that you have provided us by sending a mail to contact (@) i.materialise.com:

You will have the opportunity to opt-out of receiving communications from us. You can request removal of your personally identifiable information from our databases by sending us a notice of removal. We will not be able to honor your request, unless you provide us with the exact information you want removed, and information sufficient for us to identify the type of communication you received from us.

4. Security

We have physical, electronic, and procedural safeguards to protect personal information we collect online. However, even with such measures, no one is able to guarantee that unauthorized third parties will not be able to bypass these measures or otherwise capture information you provide over the internet.

5. Changes to this Policy

We reserve the right to make changes to this Privacy Policy at any time. Please check regularly to ensure that you are aware of any changes in our privacy practices. Our Privacy Policy will indicate the date it was last updated. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via e-mail at the last email address you have provided to us. You will have a choice as to whether or not we use your information in this different manner. If you elect not to allow us to use your information in this different manner, we will continue to use such information in accordance with the privacy policy under which the information was collected.

6. Notices

Please direct all inquiries regarding the Privacy Policy as follows:

  1. Contact us by email at contact (@) i.materialise.com. 
  2. In the subject line, type "i.materialise Privacy Policy."
  3. Specify the exact nature of your inquiry.
  4. Provide us with all necessary contact information for follow-up response.

February 2010