CONTENT DISCLAIMER

i.materialise provides users with a set of complete e-commerce tools needed to create, order and/or sell a wide variety of products featuring their ideas and designs, and ability to formulate comments on the i.materialise blogs.

Therefore, the content of i.materialise is partly created by users of service, offered by i.materialise, and the hosting of the content by i.materialise does not in any way reflect the opinions and views of i.materialise.

INTELLECTUAL PROPERTY POLICY

i.materialise.com provides an automated internet-based service to users, which they use to design and sell products. i.materialise contractually prohibits its users from using the service to order and/or sell products that infringe third party intellectual property rights (such as copyright, trademark, trade dress and right of publicity).

i.materialise encourages intellectual property rights owners to contact i.materialise if they believe that a user of the i.materialise service has infringed their rights. For this reason, if you let us know that your rights are being infringed by one of the i.materialise users, i.materialise will verify your claim and will (in its discretion) require that the user's content is removed from products and, if the user continues to infringe your rights (or infringes the rights of others) terminate the user's access to our services..

If you believe that your intellectual property rights have been infringed by a user of the i.materialise service, please provide our Intellectual Property Rights Agent with a notification that contains the following information:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright or other rights that have been allegedly infringed.
2. Identification of the copyright, trademark or other rights that have been allegedly infringed.
3. The URL or product number(s) used in connection with the sale of the allegedly infringing merchandise.
4. Your name, address, telephone number and email address.
5. A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the rights owner, its agent or the law.
6. A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright or other right that is allegedly infringed.

Our Intellectual Property Rights Agent is Carla Van Steenbergen, who may reached by mail, email, telephone or fax as follows:

TERMS OF USE

i.materialise, available through the website i.materialise.com (hereafter “the Site”) is a service provided by Materialise NV. Materialise NV is a company, registered in Belgium, with registered office at 3001 Heverlee, Technologielaan 15.

You can contact us:

1. - By giving us a call: +32-16 39 66 11
2. - By sending us an email: contact@i.materialise.com
3. - By sending us a fax: +32-16 39 66 00

Use of the Site is a service to you, our customer.

Your usage thereof is subject to your compliance with the terms and conditions set forth below. If you do not agree to these Terms of Use, you should not use the Site.

i.materialise may modify these Terms of Use at any time, and such modifications shall be effective immediately upon posting of the modified version on the Site. Your continued use of the Site shall be deemed your conclusive acceptance of the modified Terms of Use.

i.materialise offers the service of creating your design. You can use the services provided that you are of legal age to make a binding contract. In case you choose to work with our services using an account, it will be protected by a password.

You are responsible for maintaining the confidentiality of your account password, and you are responsible for all actions that are done under your account. You will immediately inform i.materialise in case of unauthorized use of your account. i.materialise cannot and will not be liable for any loss or damage, arising from your failure to protect your account and/or your password.

When you place an order, you make an offer to us to buy a product. After you have placed an order, we will send you an e-mail confirming your order details. This confirmation means that a binding agreement will exist between us.

No modification to the order stipulated can be made unless agreed by i.materialise in writing. The prices, charged upon placement of the orders, are calculated based on building types with a certain thickness of layers. Due to technical reasons, it may be impossible for certain models to be produced in the requested material-surface-color-quantity combination . In such cases, i.materialise undertakes best effort to contact you. In any case, i.materialise then reserves the right to either build the part with a different thickness and/or switch to another production technique, and apply any modification to the order (such as modification of price, of terms/term of delivery, …) resulting from such decision.

i.materialise may, at any time during the quotation and the ordering and the manufacturing process, revoke and/or cancel any quotation/order, if there are technical reasons to do so. In such case, i.materialise will reimburse you all monies paid.

The price calculated by i.materialise contains the cost for the services rendered by i.materialise, the manufacturing of the product and the shipment of the product. As well as taxes when applicable.

The price is calculated in EURO.

Your payment is made through our payment partner PayPal At the end of the ordering process, you will be directed to the website of PayPal for the execution of the payment.

The average time required to produce the model is about 10 working days. This is a preliminary indication, but does not bind i.materialise in any way. The delivery time is based on the working conditions applicable at the time the agreement is concluded and on the punctual delivery of the materials ordered by i.materialise for the execution of the order.

All risks during transport are borne by you.

As the products are made on the basis of your specifications, there is no possibility for cancelling your order within a certain period of time for a full refund.

Upon delivery of the product, i.materialise expects that you submit the product to a thorough inspection. If, upon inspection, you feel that the product is not in conformity with the order, you should contact us as soon as possible and at the latest 10 days after your receipt of the product

Upon delivery of the product, i.materialise expects that you submit the product to a thorough inspection. If, upon inspection, you feel that the product is not in conformity with the order, you should contact us as soon as possible and at the latest 10 days after your receipt of the product.

You should not return products without having received an explicit request from i.materialise to do so.

i.materialise reserves the right to revoke and/or modify (part of) a quotation and/or order confirmation for technical reasons. The liability of I.materialise vis-à-vis the Buyer for real and proven damage will, regardless the gravity of the failure, be limited to the price of the product directly related to the reason of the claim. All other liability of I.materialise, such as that for consequential loss, other indirect loss and loss as a result of third party liability, is excluded.

Internet communications are capable of data corruption and therefore i.materialise does not accept any responsibility for changes made to such communications after their dispatch. It may therefore be inappropriate to rely on information/advise contained in an e-mail without obtaining written confirmation of it. i.materialise does not accept responsibility for any errors or problems that may arise through the use of Internet communication and all risks connected with sending commercially sensitive information relating to you business are borne by you. If you do not agree to accept this risk, you should notify i.materialise in writing that e-mail is not an acceptable means of communication.

The i.materialise.com website contains names, which are trademarks and/or brand names of i.materialise. These marks and other i.materialise brand names may not be used without the written permission of i.materialise. The copyright in the content of the Site is owned by i.materialise or other third parties. No part of the Site may be copied or reproduced for commercial purposes without the express written permission of i.materialise or the identified owner of the information and content.

You are solely responsible for the content that you upload, publish or display (hereinafter, "post") on or through the Site, or transmit to or share with or allow to be shared with other users (collectively the "User Content"). You may not post, transmit, share or allow to be shared User Content on the Site that you did not create or that you do not have permission to post. You understand and agree that i.materialise may, but is not obligated to, review the Site and that i.materialise may delete or remove (without notice) any Site content or User Content.

i.materialise will remove any posts which are offensive, which contain unlawful or impermissible content or which promotes an illegal copy of another person’s copyrighted work.

You acknowledge that by sending to the Site and i.materialise any information or material, in whatever form, you grant to i.materialise and to any visitor of the Site a nonexclusive, worldwide and royalty-free license to use, execute, reproduce, display, perform, modify, create or have created derivative works of, transmit and distribute, internally and/or externally, and sublicense, in any medium or distribution technology, without accounting to you, including the right to grant any or all of the foregoing rights and licenses to others.

You acknowledge that electronic communications, databases and websites are subject to errors, malfunctions, tampering and break-ins, or that use thereof may result in damages to your systems or operations. While i.materialise will implement reasonable precautions to attempt to prevent such occurrences, you further acknowledge that i.materialise does not guarantee such events will not take place and that i.materialise will not be liable for any such occurrences. You shall be solely responsible for ensuring that any information or content downloaded from the Site or any other website accessed from the Site does not contain any virus or other computer software code or subroutine designed to disable, erase, impair or otherwise damage its systems, software or data, and you shall indemnify, defend and hold i.materialise harmless from any liability, claim, cost or damage arising out of any third-party claim or suit caused by such virus or code or subroutine.

The information and content provided on the Site and your access of the Site does not create any relationship between you and i.materialise.

ALL INFORMATION AND CONTENT ON OR OBTAINED THROUGH THE SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND. YOU HEREBY WAIVE ALL OTHER WARRANTIES RELATING THERETO, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY AGAINST INTERFERENCE OR INFRINGEMENT. i.MATERIALISE DOES NOT WARRANT THAT THE USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY ERROR OR DEFECTS WILL BE OR CAN BE CORRECTED. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN WHICH CASE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO ALL USERS.

i.MATERIALISE SHALL NOT IN ANY EVENT BE LIABLE TO ANY USER OR TO ANY THIRD PARTY FOR ANY DIRECT DAMAGES, LOST PROFITS, REVENUES, BUSINESS OPPORTUNITIES OR BUSINESS ADVANTAGES WHATSOEVER, NOR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT OR INCIDENTAL LOSSES, DAMAGES OR EXPENSES DIRECTLY OR INDIRECTLY RELATING TO THE USE OR MISUSE OF THE SITE, OR THE INFORMATION OR CONTENT, IRRESPECTIVE OF THE BASIS FOR SUCH CLAIM.

If any part of this disclaimer is held to be invalid, the remaining models will continue to be valid and enforceable.

If you have any questions or comments regarding the Site, please contact us by email at contact@i.materialise.com.